Introduction

Altura Health Consulting ("Altura," "we," "us") respects your privacy. This policy explains what personal information we collect when you visit alturahealthconsulting.com, contact us, subscribe to our emails, or register for our programs and webinars, and how we use and protect it.

This policy covers our website only. Information we receive while delivering consulting services to clients is governed by our client agreements, and any protected health information is handled under applicable Business Associate Agreements, not this policy. Our website is not intended to collect patient health information, so please do not submit it through our forms.

Information we collect

Website visitors

This website is hosted by Squarespace. Squarespace collects personal information when you visit, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs this data to run this website and to protect and improve its platform and services. You can read how Squarespace uses this data for its own purposes in the Squarespace Privacy Policy.

Analytics

To power our site analytics, this website also collects details about your use of the site, such as clicks, internal links, pages visited, scrolling, searches, and timestamps. We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to your device when you visit a website. Squarespace publishes a list of the cookies it uses in its Help Center.

  • Necessary cookies are always used. They allow Squarespace, our hosting platform, to securely serve this website to you.

  • Analytics and performance cookies are used only after you acknowledge our cookie banner. They help us view site traffic, activity, and other data.

Contact and inquiry forms

When you submit a form on this website (for example, to request a consultation), we collect the information you provide, such as your name, email address, phone number, organization, and message. We use it to track and respond to your submission. We provide this information to Squarespace, our website hosting provider, and store it in Squarespace.

Webinar and program registration

When you register or pay for a webinar or program, we collect information needed to complete your registration, such as your name, email address, phone number, organization, and purchase details. Payment information is collected directly by our payment processor (see Third-party services below); we do not store your full card number.

Proposals and service agreements

When you contact us about or agree to a consulting engagement, we collect information needed to negotiate, draft, and execute the agreement, such as your name, email address, phone number, and business details like project scope.

How we use information

We use the information we collect to:

  • Respond to inquiries and consultation requests

  • Register you for webinars and programs, deliver them, and send related reminders

  • Process payments and send receipts

  • Prepare proposals and service agreements

  • Send marketing emails if you opt in

  • Understand site traffic and improve our website and services

  • Protect the security of our website and comply with legal obligations

We do not sell your personal information.

Emails

Marketing emails. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of any email. We provide your contact information to Squarespace Email Campaigns, our email marketing provider, so they can send these emails on our behalf.

Registration and transactional emails. We may email you about your webinar registration, purchase, or account activity, such as confirmations, receipts, and access links. You can't unsubscribe from these messages while your registration is active.

Third-party services

We rely on the providers below to run this website. Each receives only the information needed for its service and processes it under its own privacy policy. Remove any row that doesn't apply to your site.

  • Squarespace – website hosting, analytics, forms, and email. May receive device and browser data, IP address, pages viewed, form submissions, and contact details.

  • Stripe (via Squarespace Payments) – payment processing. May receive name, email, billing details, and payment card information. Stripe privacy policy

  • Sift (via Squarespace Payments) – fraud monitoring and detection. May receive transaction and device data. Sift privacy policy

  • Acuity Scheduling – booking consultations. May receive name, email, phone, appointment details, and uploaded files.

  • Google Fonts and Adobe Fonts – displaying fonts on this site. May receive browser, network, and device data; the page you're viewing; and IP address.

  • Google, Zoom – hosting live webinars. May receive name, email, and participation data.

Sharing, retention, and security

Sharing. We share personal information only with the service providers listed above, with professional advisors when needed, or when required by law, to protect our rights, or as part of a merger or acquisition. We do not sell, rent, or share your information with third parties for their own marketing.

Retention. We keep personal information only as long as needed for the purposes in this policy, such as responding to you, delivering a program, or meeting legal, tax, and accounting requirements. We then delete or anonymize it.

Security. We use reasonable administrative, technical, and physical safeguards, and our providers use industry-standard protections such as encryption. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

Depending on where you live, including California and the European Economic Area, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your information

  • Object to or restrict certain processing, or withdraw consent

  • Receive a copy of your information in a portable format

  • Opt out of marketing emails at any time

To make a request, email us at info@alturahealthconsulting.com. We will respond within the time required by law and will not discriminate against you for exercising your rights. You can also manage cookies through our cookie banner or your browser settings.

Children's privacy

This website is intended for healthcare professionals and organizations. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date below.

Contact us

Questions about this policy or your information:

Altura Health Consulting info@alturahealthconsulting.com

Last updated: October 21, 2026