Overview
This policy applies to webinars, workshops, and other education purchased through alturahealthconsulting.com. Consulting engagements are governed by the terms of each client's signed agreement, not this policy.
Payment
Full payment is due at registration. We accept major credit and debit cards through our secure checkout. All prices are in U.S. dollars. Your registration is confirmed when you receive your order confirmation email.
For group registrations or payment by invoice, contact us at info@alturahealthconsulting.com.
Cancellations and refunds
Cancel 7 or more days before your session: full refund.
Cancel fewer than 7 days before your session: no refund, but you may transfer to another session or send a colleague in your place.
No-shows are not eligible for a refund.
Approved refunds are issued to the original payment method within 5 to 10 business days.
Transfers and substitutions
You may transfer to another session of the same webinar, at no charge and subject to availability, up to 48 hours before your original session. You may also send a colleague in your place at any time before the session; just email us their name and email address.
Included office hours
Monthly office hours are included with your registration and are not sold separately. They are not refundable on their own, and no partial refunds are given for office hours sessions not attended.
If we cancel or reschedule
If Altura cancels or reschedules a session, you may transfer to the new date or receive a full refund.
Changes to this policy
We may update this policy from time to time. The version posted on this page at the time of your purchase applies to your registration.
Contact us
To cancel, transfer, or ask a question about this policy:
Altura Health Consulting
info@alturahealthconsulting.com
Last updated: November 3, 2026